Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- Customer Notice - Frozen vegetable products
- Product Recall - by Sainsbury’s Granulated Sugar 500g, 1kg and 5kg
- Product Recall - Durex Real Feel pack of 12
- Allergy Alert - by Sainsbury’s Coconut & Yogurt filled Breakfast Biscuits & Cocoa filled Breakfast Biscuits
- Allergy Alert - Lo-Col Cheese Alternative 195g
Most frequently asked questions
- How does payment work when I shop online?
- Where can I find information about my nearest Sainsbury’s store? How do I use Store Locator? How do I search for individual services available in store?
- How do I check if you deliver to me? What are your grocery delivery areas?
- About Sainsbury's gift card
- Are there recycling facilities available at your stores? What recycling facilities do you offer?
- All about My Account
- What is Click and Collect? Where and when can I collect my Click & Collect Grocery order?
- What is a Delivery Pass and how does it work?
- Why do petrol prices vary from store to store?
- Where can I find out more about your cafés and view the menu?
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