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Top 10 FAQs
I’ve received an email that I think may be fraudulent. How will I know if it’s from Sainsbury’s?
Do you sell travel money and where can I find more information about this?
Can I return items I've bought in a sale?
How will I know when my online groceries order has been cancelled?
What is your TRY Promise?
Which non-food products bought online can't be returned?
An item I want is in store, why can't I get it online?
Why don’t your stores open longer on a Sunday?
How do I get a copy of my online shopping receipt?
Can I get a VAT receipt? Which products are subject to VAT?
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