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Welcome to Sainsbury's Help Centre
FAQs to help you
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Top 10 FAQs
How will I know when my online groceries order has been cancelled?
Why do I need to choose a slot before I place my online groceries order?
What is your TRY Promise?
Can I get a delivery to more than one address?
Which non-food products bought online can't be returned?
Changes to our home, garden, toys and electrical ranges online
Do you have accessible toilets?
Alcohol legislation affecting the purchase of spirits and liqueurs
Help using Coupons and list of exclusions
How do I make a complaint?
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