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Welcome to Sainsbury's Help Centre
Refunds & Returns
Prices & Payment
Terms & Conditions
Offers & Promotions
Why are prices different between your large and convenience stores?
I used to get vouchers sent through the post, but don't get anything anymore, why is this?
What is your position on halal meat?
SmartShop Terms & Conditions
My vouchers have expired, can I still use them?
How will I know when my online groceries order has been cancelled?
What is your Freshness Promise?
Are any of your products tested on animals?
How do I get a copy of my online shopping receipt?
How do you decide what vouchers I receive?
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