How do I log out of my account?

How do I log out of my account?

If you're experiencing issues logging out of your account, following one of the below steps may help. Try clearing your cache and cookies, you can do this by:

  • If you're using a desktop/laptop you can do this by holding Ctrl-Shift - Delete at the same time, you'll then be given an option to clear your browsing
  • iPad/iPhone you can do this when in Safari, select the bookmark tab and this will give you an option to clear browsing
  • For Android devices select bookmarks, history and the 3 dots in the top corner. You'll then be able to clear your history
  • Once you have done this, you can try to log out of your account again
  • If you're still having any issues we suggest using an alternative browser to login and logout again.

If any of the above options don't help for any reason, please get in touch. You'll find all our contact options and details here.

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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