Do you have electric vehicle charging points at your stores?
Yes we do. Smart Charge offers ultra-rapid electric vehicle charging at Sainsbury's stores. With speeds of up to 150kWh, Smart Charge hubs are convenient, reliable, and easy to use with no subscription or app needed - just contactless payment or a Charge Card. You can charge your EV in 30 minutes or less, and collect Nectar points too! Click here to visit the Smart Charge website and find your closest charging hub. You can also search for your area (e.g., postcode) and apply the filter "Electric Vehicle Charging Point" under Customer Facilities.
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The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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