What coupons and vouchers do you accept instore?

What coupons and vouchers do you accept instore?

A coupon will be accepted if:

  • It has a barcode
  • It has terms and conditions and they are validated
  • It's not a competitors' voucher (unless specifically advertised in store)
  • The coupon is being redeemed against the correct product
  • We sell the product.

Coupons printed from the internet can be accepted providing they meet the above criteria.

To redeem a Nectar bonus point coupon you must have your Nectar card with you.

Healthy Start and Luncheon Vouchers are also accepted.

We do not accept the following:

  • Homebase vouchers - Homebase hasn't been part of the J Sainsbury's Group since 2000. Click here to visit the Homebase customer services website.
  • Love2Shop vouchers

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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