Welcome to Sainsbury’s Help Centre

What coupons and vouchers do you accept instore?

A coupon will be accepted if:

  • It has a barcode
  • It has terms and conditions and they are validated
  • It's not a competitors' voucher (unless specifically advertised in store)
  • The coupon is being redeemed against the correct product
  • We sell the product.

Coupons printed from the internet can be accepted providing they meet the above criteria.

To redeem a Nectar bonus point coupon you must have your Nectar card with you.

Healthy Start and Luncheon Vouchers are also accepted.

We do not accept the following:

  • Homebase vouchers - Homebase hasn;t been part of the J Sainsbury's Group since 2000. Click here to visit the Homebase customer services website.
  • Love2Shop vouchers

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