Welcome to Sainsbury’s Help Centre
- Customer Notice - Allergen Alert - Lindt Easter Eggs
- Product Recall - Lotus Biscoff Crunchy Biscuit Spread 380g
- Customer Notice - Little Live Pets Frog & Little Live Pets Frog Lily Pad
Products: frequently asked questions
- What hours do you sell alcohol?
- Baked-in-store gluten-free bread range
- How do I find out if you have a product in stock?
- Coconut-based alternative to cheese
- What can I do if I can't find a product in my store?
- Which stores have Tu clothing and/or the Gok for Tu range?
- What is Fast track and how do I register?
- Do you recycle carrier bags?
- An item I want is in store, why can't I get it online?
- Do you have foods suitable for diabetics?