What is your policy on animal welfare?

What is your policy on animal welfare?

We want to source all our products with integrity, click here for more information on our Ethical Sourcing policy.

We share the same concerns of many of our customers and stakeholders that some operations have poor animal welfare standards. We work very closely with the farmers and growers to ensure high standards are met. Animal welfare is important first and foremost for the animal, but better management and care for livestock can improve productivity and food quality.

Visit our website for more information about our values.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 5 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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