Sainsbury's Gift Card Terms and Conditions

The expiry date of a Gift Card or eGift Card is shown on the card or accompanying receipt. Except for eGift Cards with a shorter-life, only the load and reload of funds to an eGift Card or Gift Card will extend its expiry.

Sainsbury's Gift cards

1. Gift Cards purchased in a Sainsbury's stores must be activated before use, this will be done by the colleague at the till at the point of payment or at self-checkout.

2. Gift Cards can be purchased within other retailers authorised to sell Sainsbury's Gift Cards. The terms and conditions detailed below apply to such Gift Cards.

3. Gift Cards can be provided through our Business Services via loyalty, reward or benefits programmes. The terms and conditions detailed below apply to such Gift Cards.

4. All Sainsbury's Gift Cards are non-refundable.

5. Sainsbury's Gift Cards may be redeemed in full or part payment at Sainsbury's Supermarkets Ltd stores.

6. Gift Cards can be used in-store and online at www.sainsburys.co.uk . They cannot be used for purchases via the Sainsbury's App or over the phone.

7. Gift Cards cannot be used in any concessions within Sainsbury's or at any Sainsbury's concession within third party retailers.

8. Gift Cards are not a credit, payment or cheque guarantee card, cannot be redeemed for cash, for Sainsbury's Bank products, services, credit card balances and cannot be resold or re-tendered. This does not affect your statutory rights.

9. Sainsbury's may exclude specific products from purchase via Gift Card, please refer to https://help.sainsburys.co.uk/help/products/about-sainsburys-giftcard for the full listing. Sainsbury's reserves the right to amend this list at any time.

10. If the entire balance of a Gift Card is not spent in one transaction, the remaining balance will remain available on the Gift Card for future use. The Gift Card balance will be printed on the till receipt after each use.

11. Gift Cards are valid for 24 months from each top-up transaction. If inactive for 24 months any remaining balance on a Gift Card will expire and will be lost.

12. The initial and subsequent balances can be checked, or additional funds loaded up to £750, at checkouts instore. If your card is provided by our Business Services, then please utilise the alternative options available to you to load further value to your card.

13. Treat the card as cash and retain any balance receipt as they cannot be replaced if lost, damaged or stolen. Sainsbury's is not responsible for any unauthorised use of this card.

14. You can manage your Gift Card by registering at https://sites.prepaytec.com/chopinweb/scareRegisterCard.do?customerCode=19191419221819&loc=en&brandingCode=reg_sains . Registering allows you to check the balance for the Gift Card at any time.. Registering allows you to check the balance for the Gift Card at any time.

15. Any funds loaded to a Gift Card are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent some or all funds held on any Gift Card issued may not be available to be spent.

16. Sainsbury's reserve the right to decline or withdraw Gift Cards, the right to amend these terms and conditions for Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its reasonable opinion it deems such action necessary. 16. Online Redemption of Gift Cards at www.sainsburys.co.uk . Gift Cards can be redeemed at www.sainsburys.co.uk and in our stores. The maximum value that may be redeemed by a customer in one online grocery transaction is £250. Product exclusions apply.

The use of our online grocery delivery service requires registration. Gift Card holders must register at Sainsburys.co.uk and accept the terms and conditions and privacy policy. Minimum online order value of £40 applies. Online delivery fees apply. A Gift Card cannot be used to pay for delivery charges.

Dependent on card balance, you may use the Gift Card to deduct a maximum £250 from your shopping total. Any remaining balance must be paid for using the payment card linked to your online groceries account.

To use the Gift Card online at Sainsburys.co.uk it must be converted to an online coupon.

• To convert, enter your unique Gift Card number and PIN at checkout.
• If a valid card number and PIN has been used, you will be asked to manually enter how much you wish to convert. The amount you convert must be less than the full value of your shopping basket.
• If you convert only part of your Gift Card balance you will be asked to provide your valid card number and PIN on any future conversions.
• Your online coupon held in your coupon wallet will expire 24 months after first conversion.
• We will not provide an expiry reminder.

If goods are out of stock on your booked grocery delivery date Sainsbury's will offer a substitute unless you tell us not to. If, as a result of substitutes, the value of your order drops below the value of your converted eGift Card applied to that transaction then the converted eGift Card payment will be used for the full value of your basket (excluding delivery charge). The balance will be credited to your Sainsbury's online grocery coupon wallet as a new coupon to be used against an online grocery shop at Sainsbury's within 24 months of conversion.

If items are returned to store in accordance with our refund policy, https://help.sainsburys.co.uk/help/refunds-returns/what-is-refund-policy, any refund due will be credited to your Sainsbury's online grocery coupon wallet.

Sainsbury's eGift Cards

1. eGift Cards can be purchased from https://www.sainsburysgiftcard.co.uk/ . The terms and conditions detailed below apply to eGift Cards issued from this site.

2. eGift Cards can be provided through our Business Services via loyalty, reward or benefits programmes. The terms and conditions detailed below apply to such eGift Cards.

3. The following eGift Cards are available to purchase:

3.1 The Sainsbury's eGift Card. Please read term 4 for the terms and conditions applicable to Sainsbury's eGift Cards.

3.2 The Sainsbury's Fuel Payment Card. Please read term 5 for the terms and conditions applicable to Sainsbury's Fuel Payment Cards.

3.3 The Sainsbury's Groceries eGift Card. Please read term 6 for the terms and conditions applicable to the Sainsburys Groceries eGift Cards.

4.Terms and conditions applicable to Sainsbury's eGift Cards

4.1 All Sainsbury's eGift Cards are non-refundable

4.2 Sainsbury's eGift Cards may be redeemed in full or part payment for goods at Sainsbury's Supermarket Ltd.

4.3 Sainsbury's eGift Cards can be used in-store or online at www.sainsburys.co.uk .

4.4 eGift Cards cannot be used for purchases over the phone, via the Sainsbury's App, at Sainsbury's Petrol Stations, online at Tu Clothing https://tu.co.uk/, in any concession within Sainsbury's or at any Sainsbury's concession within third party retailers.

4.5 eGift Cards are not a credit, payment or cheque guarantee cards, cannot be redeemed for cash, for Sainsbury's Bank products, services or credit card balances and cannot be resold or re-tendered. This does not affect your statutory rights.

4.6 Sainsbury's may exclude specific products from purchase via eGift Card, please refer to https://help.sainsburys.co.uk/help/products/about-sainsburys-giftcard for the full listing. Sainsbury's reserves the right to amend this list at any time.

4.7 If you do not spend the entire balance of a Sainsbury's eGift Card in one transaction, the remaining balance will, subject to term 4.8 remain available for use. The eGift Card balance will be printed on the till receipt after each use.

4.8 The value of a Sainsbury's eGift Card expires on the date shown on the eGift Card, which (except for eGift Cards with a shorter-life as detailed in clause 4.14) is 24 months from the date of initial activation. If unused within this time the card will be deemed inactive and any remaining balance lost.

4.9 Treat a Sainsbury's eGift Card as cash as it cannot be replaced if lost, damaged or stolen. Sainsbury's is not responsible for any unauthorised use of a Sainsbury's eGift Card.

4.10 You can manage your Sainsbury's eGift Card by registering at https://sites.prepaytec.com/chopinweb/scareRegisterCard.do?customerCode=19191419221819&loc=en&brandingCode=reg_sains . Registering allows you to check the balance of the eGift Card at any time.

4.11 Any funds on a Sainsbury's eGift Card are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent some or all funds on any eGift Card held may not be available to be spent.

4.12 Sainsbury's reserve the right to decline or withdraw eGift Cards, the right to amend these terms and conditions for eGift Card at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its reasonable opinion, it deems such action necessary.

4.13 There are two methods of redeeming your eGift Card: In Store and Online at www.sainsburys.co.uk please visit https://help.sainsburys.co.uk/help/products/about-sainsburys-giftcard for further help and support for spending eGift Cards via these routes.

4.14 From time to time Sainsbury's may offer directly or via an approved third-party, short life eGift Cards. Such short-life eGift Cards may be issued for specific promotions and each promotion may have terms and conditions which must be met. Redemption of the short-life eGift Cards may be restricted to specific products. Short-life eGift Cards may be available in limited numbers and must be redeemed as stated. Short-life eGift Cards will expire and the balance will be lost if not used on or before the stated expiry date. The eGift Card must be used in one transaction and no change or balance eGift Card will be issued. When used online at Sainsburys.co.uk/groceries delivery charges and minimum spend apply. Online orders must be placed for delivery on or before the stated eGift Card expiry date.

5. The following terms and conditions apply to the Sainsbury's Fuel Payment Cards

5.1Sainsbury's Fuel Payment Cards can only be redeemed in Sainsbury's Petrol Filling Stations and will not be accepted in Sainsbury's Supermarkets, Locals, Neighbourhood stores or online at www.sainsbury's.co.uk

5.2 All Sainsbury's Fuel Payment Cards are non-refundable

5.3 Sainsbury's Fuel Payment Cards may be redeemed in full or part payment against Diesel or Petrol at Sainsbury’s Petrol Filling Stations only.

5.4 Sainsbury's Fuel Payment Cards cannot be used for purchases over the phone, via the Sainsbury's App, online at Sainsbury's co.uk, in the pharmacy, any concession within Sainsbury's or at any Sainsbury's concession within third party retailers.

5.5 Fuel Payment Cards are not a credit, payment or cheque guarantee cards, cannot be redeemed for cash, for Sainsbury's Bank products, services or credit card balances and cannot be resold or re-tendered. This does not affect your statutory rights.

5.6 Sainsbury's may exclude specific products from purchase via Sainsbury's Fuel Payment Card, please refer to https://help.sainsburys.co.uk/help/products/about-sainsburys-giftcard for the full listing. Sainsbury's reserves the right to amend this list at any time.

5.7 If you do not spend the entire balance of a Sainsbury's Fuel Payment Card in one transaction, the remaining balance will remain available for use. The Sainsbury's Fuel Payment Card balance will be printed on the till receipt after each use.

5.8 The value of a Sainsbury's Fuel Payment Card expires on the date shown on the Sainsbury's Fuel Payment Card, which is 1 month or 12 months from the date of initial activation. If unused within this time the card will be deemed inactive and any remaining balance lost.

5.9 Treat a Sainsbury's Fuel Payment Card as cash as it cannot be replaced if lost, damaged or stolen. Sainsbury's is not responsible for any unauthorised use of a Sainsbury's Fuel Payment Card.

5.10 You can manage your Sainsbury's Fuel Payment Card by registering at https://sites.prepaytec.com/chopinweb/scareRegisterCard.do?customerCode=19191419221819&loc=en&brandingCode=reg_sains Registering allows you to check the balance of the Sainsbury's Fuel Payment Card at any time.

5.11 Any funds on a Sainsbury's Fuel Payment Card are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent some or all funds on any Fuel Payment Card held may not be available to be spent.

5.12 Sainsbury's reserve the right to decline or withdraw Sainsbury's Fuel Payment Cards, the right to amend these terms and conditions for Sainsbury's Fuel Payment Card at any time and to take appropriate action, including the cancellation of the Sainsbury's Fuel Payment Card, if, in its reasonable opinion, it deems such action necessary.

6.The following terms and conditions apply to the Sainsbury's Groceries eGift Card.

6.1 Sainsbury's Groceries eGift Card can only be redeemed in store.

6.2 All Sainsbury's Groceries eGift Cards are non-refundable

6.3 Sainsbury's Groceries eGift Cards may be redeemed in full or part payment for goods at Sainsbury's Supermarket Ltd.

6.4 Sainsbury's Groceries eGift Cards cannot be used for purchases over the phone, via the Sainsbury's App, online at Sainsburys.co.uk, at Sainsbury's Petrol Stations, in the pharmacy, any concession within Sainsbury's or at any Sainsbury's concession within third party retailers.

6.5 Sainsbury's Groceries eGift Cards are not a credit, payment or cheque guarantee cards, cannot be redeemed for cash, for Sainsbury's Bank products, services or credit card balances and cannot be resold or re-tendered. This does not affect your statutory rights.

6.6 Sainsbury's may exclude specific products from purchase via Sainsbury's Groceries eGift Card, please refer to https://help.sainsburys.co.uk/help/products/about-sainsburys-giftcard for the full listing. Sainsbury's reserves the right to amend this list at any time.

6.7 If you do not spend the entire balance of a Sainsbury's Groceries eGift Card in one transaction, the remaining balance will remain available for use. The eGift Card balance will be printed on the till receipt after each use.

6.8 The value of a Sainsbury's Groceries eGift Card expires on the date shown on the eGift Card, which is 24 months from the date of initial activation. If unused within this time the card will be deemed inactive and any remaining balance lost.

6.9 Treat a Sainsbury's Groceries eGift Card as cash as it cannot be replaced if lost, damaged or stolen. Sainsbury's is not responsible for any unauthorised use of an eGift Card. You can manage your Sainsbury's Groceries eGift Card by registering at https://sites.prepaytec.com/chopinweb/scareRegisterCard.do?customerCode=19191419221819&loc=en&brandingCode=reg_sains . Registering allows you to check the balance of the eGift Card at any time.. Registering allows you to check the balance of the eGift Card at any time.

6.10 Any funds on a Sainsbury's Groceries eGift Card are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent some or all funds on any eGift Card held may not be available to be spent.

6.11 Sainsbury's reserve the right to decline or withdraw Sainsbury's Groceries eGift Cards, the right to amend these terms and conditions for Groceries eGift Card at any time and to take appropriate action, including the cancellation of the Groceries eGift Card, if, in its reasonable opinion, it deems such action necessary.

Paper Gift Vouchers

1. Paper Gift Vouchers and Food Tokens have been discontinued and are no longer accepted in our stores or online at www.sainsburys.co.uk .

2. If you would like to speak to someone about your Paper Gift Voucher or Food Token please call our Careline on 0800 63 62 62.

3. eGift cards which have been printed onto paper will be accepted in stores and are subject to the eGift Card terms and conditions.