Welcome to Sainsbury’s Help Centre
- Customer Notice - Product Recall - Wholegrain bran flakes 1kg by Sainsbury’s
- Customer Notice - Product Recall - SO Organic British Double Cream 300ml
- Customer Notice - Product Recall - Kelkin Milk Chocolate Wafers
Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- How do I contact Sainsbury's?
- What hours do you sell alcohol?
- Where can I find information about my nearest Sainsbury’s store?
- All you need to know about our delivery service
- How do I cancel or amend my online grocery order?
- What is your refund policy?
- Terms & Conditions
- How does payment work when I shop online?