Help Categories
Welcome to Sainsbury’s Help Centre
Ordering: frequently asked questions
- Which non-food products bought online can't be returned?
- How do I know when my grocery order is complete?
- Can I get a delivery to more than one address?
- Groceries for your business
- What are Secure Payments and how do they work?
- How will I know when my online groceries order has been cancelled?
- Ordering of multiple or bulky grocery items
- If I order a 'buy one get one free' do I have to order one or two, how does it work?
- If I live in Wales and have a bagless delivery why do you still charge for the bag?
- Can I choose the weight of a product more suited to my needs?
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