The following products are not refundable unless faulty:
- Pre-recorded and recording media e.g. CDs, DVDs, Memory cards/sticks
For health and hygiene reasons the following items sealed for protection reasons will be deemed as used if unwrapped:
- Bedding products e.g. mattresses, mattress toppers, duvets, pillows, sleeping bags, camping beds, sofa beds.
- Personal and personal grooming products e.g. hair accessories and styling products, shavers, waxing kits, electric toothbrushes etc
Custom made goods cannot be returned unless faulty.
- Large General Merchandise items (eg furniture and large domestic appliances) cannot be returned to Click & Collect stores. They must be returned by courier. Please see your delivery note or contact us.