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Our Help Centre Link Opens in New Tab is a quick and easy way for you to find the answers to your questions. You can also explore our Top 10 most Frequently Asked Questions and Articles from our Help Centre home page.
If you still want to contact us, please choose from one of the categories below
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
Phone
0800 328 1700
Monday to Sunday 8am - 11pm
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
Alternatively, you can get in touch with us using the below contact form
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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If you're missing an item from delivery, have a query relating to the price of an item, have a problem with an item you have received, or are requesting a refund, please follow the option to contact us by phone for a quicker response.
Alternatively, you can get in touch with us using the below contact form.
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
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X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
You can find information about all your store facilities below
All our Terms & Conditions are available on line
Please click here Link Opens in New Tab.
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQ's and Guides..
Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here Link Opens in New Tab.
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X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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How do I process a refund for an order placed online? Link Opens in New Tab
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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X (Twitter)
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British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
Visit Sainsbury's stock checker
You can check stock of grocery products in any Sainsbury's Store:
Sainsbury's Stock Checker Link Opens in New Tab
For further information, please visit Stock Checker FAQs Link Opens in New Tab
Our bulk order policy is available by clicking the link below.
What is your bulk ordering policy when ordering online? Link Opens in New Tab
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- Is stock available in my local store? Link Opens in New Tab
- What facilities does my local store have? Link Opens in New Tab
Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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- Is stock available in my local store? Link Opens in New Tab
- What facilities does my local store have? Link Opens in New Tab
Facebook Messenger
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- Is stock available in my local store? Link Opens in New Tab
- What facilities does my local store have? Link Opens in New Tab
X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
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- Is stock available in my local store? Link Opens in New Tab
- What facilities does my local store have? Link Opens in New Tab
British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
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- Is stock available in my local store?
Link Opens in New Tab - What facilities does my local store have? Link Opens in New Tab
Alternatively, you can get in touch with us using the below contact form
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Phone
0800 636 262
Monday to Saturday 8am - 8pm and Sunday 10am - 5pm
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Facebook Messenger
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What facilities does my local store have? Link Opens in New Tab
X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Alternatively, you can get in touch with us using the below contact form
You can find information about all our store facilities below
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- Regular price changes Link Opens in New Tab
- Why is there a price difference between your large & convience stores? Link Opens in New Tab
- Why does petrol price vary from store to store? Link Opens in New Tab
Phone
0800 636 262
Monday to Saturday 8am - 8pm and Sunday 10am - 5pm
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- Regular price changes Link Opens in New Tab
- Why is there a price difference between your large & convience stores? Link Opens in New Tab
- Why does petrol price vary from store to store? Link Opens in New Tab
Facebook Messenger
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- Regular price changes Link Opens in New Tab
- Why is there a price difference between your large & convience stores? Link Opens in New Tab
- Why does petrol price vary from store to store? Link Opens in New Tab
X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
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- Regular price changes Link Opens in New Tab
- Why is there a price difference between your large & convience stores? Link Opens in New Tab
- Why does petrol price vary from store to store? Link Opens in New Tab
British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here Link Opens in New Tab.
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X (Twitter)
You can get in touch with us on X here Link Opens in New Tab.
Do any of the following answer your question?
BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Alternatively, you can get in touch with us using the below Contact Form
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If you have not found the answer you need in our Food to Order or Occasions by Sainsbury's articles, please contact us on 03301 231129
Our phone lines are open Monday - Sunday 8:00am - 11.30pm
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If you have not found the answer you need in our Food to Order or Occasions by Sainsbury's articles, you can get in touch with us on Facebook Messenger here Link Opens in New Tab.
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If you have not found the answer you need in our Food to Order or Occasions by Sainsbury's articles, you can get in touch with us on X (Twitter) here Link Opens in New Tab.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
Do any of the following answer your question?
Phone
0800 636 262
Monday to Saturday 9am - 5pm and Sunday 10am - 4pm
Do any of the following answer your question?
BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
Do any of the following articles answer your question?
Alternatively, you can get in touch with us using the below Contact Form
Visit Sainsbury's Recruitment
Visit Sainsbury's Recruitment Website Link Opens in New Tab for all our vacancies.
Argos
You can view contact options for Argos here Link Opens in New Tab
Argos lines are open:
- Monday - Sunday : 8am-8pm
You may also find information on what you're looking for on the Argos FAQ Link Opens in New Tab page.
The quickest way to get an answer is via live chat. If you're not in a rush then why not send Argos a direct message on Facebook Link Opens in New Tab or X (Twitter).
To view all Argos stores you can view our store locator Link Opens in New Tab.
Habitat
You can view Habitat contact details here Link Opens in New Tab
Tu
You can view contact options for Tu here Link Opens in New Tab.
You may also find information on what you're looking for on the Tu Help Centre Link Opens in New Tab page.
Nectar
For all queries relating to Nectar visit the Nectar help Link Opens in New Tab.
Contact Sainsbury's Energy
For all Sainsbury's Energy queries visit Sainsbury's Energy website Link Opens in New Tab.
Contact Sainsbury's Bank
For queries relating to Sainsbury's Bank visit our Sainsbury's Bank website. Link Opens in New Tab
Contact Sainsbury's Insurance
For all insurance queries please visit our Sainsbury's Insurance website Link Opens in New Tab.
Get more from Sainsbury's
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
If your contact is relating to a refund, including missing items from your order, queries regarding substitutions or you have issues with a product you've received, it'll be much quicker to call our team. If you ordered online, give us a call on 0800 328 1700, or if you purchased in store, please call 0800 63 62 62. Alternatively, you can speak with a colleague next time you're in store.
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