Important information
Need to get in touch?
Our Help Centre is a quick and easy way for you to find the answers to your questions. You can also explore our Top 10 most Frequently Asked Questions and Articles from our Help Centre home page.
If you still want to contact us, please choose from one of the categories below
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
Phone
0800 328 1700
Monday to Sunday 8am - 11pm
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQs and Guides.
Alternatively, you can get in touch with us using the below contact form
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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If you're missing an item from delivery, have a query relating to the price of an item, have a problem with an item you have received, or are requesting a refund, please follow the option to contact us by phone for a quicker response.
Alternatively, you can get in touch with us using the below contact form.
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
You can find information about all your store facilities below
Click here
All our Terms & Conditions are available on line
Please click here.
If you would like to try and fix the issue yourself, please have a look at the below article which contains all our FAQ's and Guides..
Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
Visit Sainsbury's stock checker
You can check stock of grocery products in any Sainsbury's Store:
For further information, please visit Stock Checker FAQs
Our bulk order policy is available by clicking the link below.
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
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Alternatively, you can get in touch with us using the below contact form
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Phone
0800 636 262
Monday to Saturday 8am - 8pm and Sunday 10am - 5pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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What facilities does my local store have?
You can get in touch with us on Twitter here.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Alternatively, you can get in touch with us using the below contact form
You can find information about all our store facilities below
Click here
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- Regular price changes
- Why is there a price difference between your large & convience stores?
- Why does petrol price vary from store to store?
Phone
0800 636 262
Monday to Saturday 8am - 8pm and Sunday 10am - 5pm
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- Regular price changes
- Why is there a price difference between your large & convience stores?
- Why does petrol price vary from store to store?
Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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- Regular price changes
- Why is there a price difference between your large & convience stores?
- Why does petrol price vary from store to store?
You can get in touch with us on Twitter here.
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- Regular price changes
- Why is there a price difference between your large & convience stores?
- Why does petrol price vary from store to store?
British Sign Language Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Phone
0800 328 1700
Monday to Sunday 8am - 11pm
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Facebook Messenger
You can get in touch with us on Facebook Messenger here.
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You can get in touch with us on Twitter here.
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Alternatively, you can get in touch with us using the below Contact Form
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If you have not found the answer you need in our Food to Order FAQs, please contact us on 03301 231129
Our phone lines are open Monday - Sunday 8:00am - 11.30pm
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Phone
0800 636 262
Monday to Saturday 9am - 5pm and Sunday 10am - 4pm
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BSL Sign Video is a service for deaf or hard of hearing customers to contact us via a Sign Language interpretation service. Please only use this service if you use British Sign Language and need to use our video interpretation service.
BSL sign video
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Alternatively, you can get in touch with us using the below Contact Form
Visit Sainsbury's Recruitment
Visit Sainsbury's Recruitment Website for all our vacancies.
Argos
You can view contact options for Argos here
Argos lines are open:
- Monday - Sunday : 8am-8pm
You may also find information on what you're looking for on the Argos FAQ page.
The quickest way to get an answer is via live chat. If you're not in a rush then why not send Argos a direct message on Facebook or Twitter.
To view all Argos stores you can view our store locator.
Habitat
You can view Habitat contact details here
Tu
You can view contact options for Tu here.
You may also find information on what you're looking for on the Tu Help Centre page.
Nectar
For all queries relating to Nectar visit the Nectar help.
Contact Sainsbury's Energy
For all Sainsbury's Energy queries visit Sainsbury's Energy website.
Contact Sainsbury's Bank
For queries relating to Sainsbury's Bank visit our Sainsbury's Bank website.
Contact Sainsbury's Insurance
For all insurance queries please visit our Sainsbury's Insurance website.
Get more from Sainsbury's
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
If your contact is relating to a refund, including missing items from your order, queries regarding substitutions or you have issues with a product you've received, it'll be much quicker to call our team. If you ordered online, give us a call on 0800 328 1700, or if you purchased in store, please call 0800 63 62 62. Alternatively, you can speak with a colleague next time you're in store.
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