Welcome to Sainsbury's Help Centre
Important information
Top 10 FAQs
- Substitution promise terms and conditions
- Where is my delivery?
- What is your refund policy?
- All you need to know about our delivery service
- What is SmartShop and how does it work?
- All about Click & Collect
- How to change, or add to, your order
- Sainsbury's Gift Card
- I'm having problems logging into my account, can you help?
- What is a Delivery Pass and how does it work?
